What lifetime care includes
- Professional cleaning and polishing, free of charge, whenever you bring a piece in.
- Inspection of settings, prongs and clasps, so a loose stone is caught before it is lost.
- Repairs and resizing at a quoted price — the quote comes first, and nothing is done without your yes.
Between visits
- Put jewellery on last and take it off first — after perfume, lotion and hairspray.
- Store each piece separately, in a soft pouch, so stones cannot scratch metal.
- Remove rings before swimming, cleaning or lifting; chlorine and knocks are the usual culprits.
- Clean at home with warm water, a drop of mild soap and a soft brush; rinse and pat dry.
- Silver tarnishes in air — a sealed pouch slows it, and a silver cloth restores the shine.
Book a care visit
Write to us with your order number and we will arrange a visit or an insured pickup.














